Privacy policy

Hey, so here's the deal on how we handle your info when you visit or shop with us at Cool Havn. We’ll try to keep it clear, honest, and as non-boring as possible.

What Info We Collect (and Why)

When you buy something from our store, we need some basics—your name, address, and email. Kind of essential so we can send you your stuff and keep you in the loop.

Even if you’re just browsing, we still get some info automatically—like your IP address and what browser you’re using. It helps us understand how people use the site and improve it over time.

Giving Us Permission

When you type in your info to place an order, check out, or return something, we take that as a "yes" to use that info for those things only.

If we ever want to use it for anything else (like sending you promo emails), we’ll either ask directly or give you a clear way to say “no thanks.”

Changed your mind? No biggie. Just email us at support@coolhavn.com and we’ll stop bugging you.

When We Might Share Your Info

Honestly, we don’t sell or hand off your personal info to anyone. If we’re ever legally forced to, or if you violate our terms, then yeah, we might have to. But otherwise, your info stays with us.

What We Automatically Collect

Your browser type, IP address, and time zone.
Pages you check out, how long you stay, what you click, and what brought you to our site in the first place.
Yes, we use cookies. Not the chocolate chip kind—the kind that help us know if our website's working right.